You don’t need Australian
based support, until you do.
GoFi NBN
AUSTRALIAN OWNED
NBN, NETWORK AND SUPPORT
With GoFi NBN we’re all about great service – whether it’s our NBN speed or our customer support. Whether you're a family who loves entertainment and gaming or a business that demands reliability and up time, we have a plan that will suit your needs.
NO LOCK-IN CONTRACT
We don’t offer contracts because we believe our service is so good you won’t want to go anywhere else.
NO EXCESS DATA CHARGES
No-one likes nasty surprises, so we don’t charge excess data fees on any of our plans.
MELBOURNE BASED SUPPORT
When you need support, our 100% Melbourne-based staff are here to help.
FAST EASY SETUP
Have a hassle-free setup by our tech boffin — hand delivered with your new Draytek router, test your line speed and get you up and running.
AWARD WINNING NETWORK
Aussie Broadband has been recognised by our industry as Australia’s best fixed line broadband provider at the 2018 & 2019 Edison Awards.
AUSTRALIAN OWNED
Proudly Australian owned and part of a bigger purpose.
UNLIMITED DATA PLANS FROM JUST $79 A MONTH
Pick An NBN Plan
Actual speeds on FTTN/B technology type to be confirmed upon connection.
Typical evening speeds are based on the speed test results of existing customers between 7pm and 11pm.
DRAYTEK
Vigor 130
Required for use with a Draytek NBN-ready router to connect FTTN connections.
$195
DRAYTEK
Vigor 2133Vac
Designed for super fast broadband networks suitable for all family homes and small business.
$495
DRAYTEK
Vigor 2862
A robust solution for small to medium sized businesses. For use in rack installations with Ruckus wireless access points.
$595
DRAYTEK
Vigor 2862ac
Designed for larger family homes with music, video, entertainment and gaming streaming requirements
$695
DRAYTEK
Vigor 2862L
A robust solution with built-in 3G/4G LTE modem with on board SIM card slot for mobile failover.
$995
Add Wireless Access Points
Wireless Access Points (WAPs) dotted around your home will extend your wireless signal in your home so you have the same strong signal in every room that you are in.
DRAYTEK
Vigor AP912C
Features multiple levels of wireless security. Any unauthorised hardware is refused access.
$395
Wi-Fi 5
RUCKUS
ZoneFlex 510
Mid range 802.11ac Wave 2 dual-concurrent AP with MU-MIMO and Beamflex+
$795
Wi-Fi 6
RUCKUS
ZoneFlex R550
Mid range 802.11ac Wave 2 dual-concurrent AP with MU-MIMO and Beamflex+
$995
Wi-Fi 5
RUCKUS
Zoneflex R610
Features multiple levels of wireless security. Any unauthorised hardware is refused access.
$895
Wi-Fi 6
RUCKUS
ZoneFlex 650
Mid range 802.11ac Wave 2 dual-concurrent AP with MU-MIMO and Beamflex+
$1,095
Outdoor
RUCKUS
ZoneFlex T310
Mid range 802.11ac Wave 2 dual-concurrent AP with MU-MIMO and Beamflex+
$1,295
BASIC
24hr Response
Phone & Email Support
Mon-Fri 9am to 5pm
FREE
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Unlimited Phone
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Email Support (allow 24 hours for response)
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Text (requires a plan)
ON-SITE SERVICE CALL
$330 Minimum Charge (up to 2 hours) + $150 /hour thereafter
REMOTE SYSTEM MONITORING
Requires Service Plan & Specific Hardware
REMOTE SYSTEM UPDATES
$220 / hour (1 hour Minimum)
CUSTOM PROGRAMMING CHANGES
$220 / hour (1 hour Minimum)
BRONZE
12hr Response
Extended Support
Mon-Fri 8am to 10pm
$45 / month
$500 if paid annually
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Unlimited Phone & Email Support
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1x Two hour On-Site Service Call Per Year (Value $330)
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10% Off All Billable Service Call Labour
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One annual system/firmware update and/or system change (does not include new custom programming)
SILVER
8hr Response
24/7 Enhanced Support
7 Days
$90 / month
$1,000 if paid annually
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Unlimited Phone & Email Support
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2x Two hour On-Site Service Call Per Year (Value $660)
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10% Off All Billable Service Call Labour
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24/7 Peace of Mind Remote Monitoring*
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Purpose Group Remote Access & Support Service
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Half yearly on-site cleaning of all onsite cameras (up to 8)
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Half yearly system/firmware updates and/or system changes (does not include new custom programming)
​
* Requires specific hardware
GOLD
4hr Response
24/7 Enterprise Support
7 Days
$220 / month
$2,500 if paid annually
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Unlimited Phone & Email Support
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4x Two hour On-Site Service Calls Per Year (Value $1,320)
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10% Off All Billable Service Call Labour
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24/7 Peace of Mind Remote Monitoring*
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Purpose Group Remote Access & Support
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Quarterly On-Site Scheduled Maintenance Service Call
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Quarterly system/firmware updates and/or system changes (does not include new custom programming)
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Priority Support
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* Requires specific hardware
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How does GoFi work?We partner with companies like Sonos, Sony and other Audio Experience stores to hand-deliver and set up your next tech product for free. Simply purchase from GoFi for the same price you would get in store. There, you'll select the time and place you want your new products delivered. Your GoFi tech boffin will deliver your new product, help you get set up and show you how to use your new system.
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How did GoFi start?GoFi was created in 2019. Our parent company Purpose Group noticed a lot of people buy their tech from stores and need help with setting up and weren't able to take on many small jobs. Purpose Group wants to share the joy of music and entertainment to as many Australians as possible and to fill this need in the marketplace, Purpose Group decided to start GoFi. The best and most effective way to teach someone how to use their system is face to face interaction. We want to deliver fun to people's busy lives and we believe it is your turn to play!
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Is GoFi available Australia Wide?GoFi is currently only servicing Melbourne's inner city suburbs. As we grow, we will expand our service areas. To see our current service areas, click the link below. www.gofi.com.au/servicedareas
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What is the minimum term for your nbnâ„¢ Internet plans?All GoFi nbnâ„¢ is available on a month-to-month agreement only.